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FAQs

How do I clean and maintain a bronze sculpture?

To Clean Dirt & Residue:

Remove dust with a damp cloth.

Do not use metal objects or wire brushes to clean the sculpture.

Do not apply abrasives or cleansers that will possibly scratch the finish.

For basic cleaning, apply a mild soap with water and wipe clean.

For heavy duty cleaning., use ZUD a non abrasive cleaner. Use to remove stubborn stains. Zud cleans all metal surfaces including bronze. Zud can be used in powder or liquid form. Test in a small area first to make sure it does not harm the surface.

 

To Protect:

Paste Wax - A very thin, even coat of wax should be applied with a soft cloth. Allow the wax to sit and dry before polishing. Wax should be applied after bronze has been cleaned and dried. Do not apply if using lemon oil.

 

For a Quick Shine:

Lemon Oil - Apply a small amount of oil with a paintbrush or soft cloth. Cover the entire figure. Wipe the surface gently with a soft cloth to take off the excess. Note: Wax will not adhere if using lemon oil. Do not use both together.

 

Do Nothing:

Many bronze owners prefer to sit back and enjoy the natural reaction and aging process of their sculpture.

 

What kind of sculpture is right for me?

We have hundreds of cast designs and unique items in our 170,000 square foot facility. After reviewing our website, contact us with any questions or comments.

 

Why does my sculpture have different variations in color?

Each of our sculptures will have some variation in color. The patinas are hand applied which not only enhances the beauty, but makes each sculpture unique in appearance.

 

How do I order?

Online Orders: Once you've placed items in your shopping cart follow the on-screen instructions to place your order.

 

Phone Orders: Call Toll free at 800-462-5851. Our office is open Monday - Friday, 9-6. If we are unavailable, we will call you back as soon as possible or by the next business day.

 

Email Orders: Email Info@RandolphRose.com with your name, billing/shipping address, email address & phone number. Include the model number & name of sculpture you would like to order. We will contact you to complete the transaction.

 

Payment: 

We accept all major credit cards, including: American Express, Discover, MasterCard and Visa. We also accept personal or business checks and PayPal.

 

Delivery Timeline:

Please allow 2-4 weeks for delivery of in-stock items. After placing your order, Randolph Rose Collection will contact you within 48 hours to give you an updated timeline of your delivery. If you have any questions before placing your order, please contact us at 1-800-462-5851.

 

Do you have retailers that sell your product near me?

We work with select retailers and galleries throughout the country. Contact us for more information.

 

Do you offer custom work?

We do offer custom designs. See our Custom Sculpture page where you can submit a request for a quote on your own custom sculpture.

 

How long will it take to get my sculpture?

In-stock sculptures usually ship within two weeks of your order.

Sculptures which are made to order please allow approximately 12-16 weeks. We will notify you with an estimated timeline for shipping.

Custom commissioned bronze sculpture projects vary depending on the size and detail. You will be advised of a timeline prior to commencement of any custom project.

 

Do you offer customized bronze plaques?

Yes. We produce bronze plaques in many sizes, shapes and styles. Visit out Plaque page to learn more.

 

How long will it take to get my bronze plaque?

Most plaques are completed within 2-4 weeks after design approval.

 

What is the Lost-Wax Casting Method?

Learn more about the lost wax casting process here.

 

Where can I see you?

We are in the Alexander Smith Carpet Mills in Yonkers, New York. To view our collection, please make an appointment by contacting us.

Several times a year we showcase our latest designs at select trade shows. Contact us for locations, dates and times.